Regarding Shout-boxes
This forum doesn't have one but I've seen quite a number of popular ones (in the world where all you guys hangout in) have them. Anyway, what do you see are the pros and cons of it? Do you feel the price is reasonable? Does anyone use a free one, like say, the most popular free shout-box for MyBB? What might be the difference between free and premium shout-boxes?
Chat-boxes
I'm not as familiar with them. What are some popular ones? Do you think they would be useful for a forum? Are they the same as a chat-box? I don't think so, as they seem to be for private conversation. They are the platform you use for hosting support (with some companies).